Welcome to St. Paul Airlines, !
Main Menu

Who's Online
 Welcome Guest
Join Us!


 Login:
User:


Password:


Remember me



Retrieve lost Password
 Online
 Members:1
 Guests:3
 Total:4
 Online Members
 Westcoast 

SPA Recommends
VirtualCol Simulations

Return to Misty Moorings

flyawaysimulation.com

Avsim.com

Flightsim.com

SimRoutes

Flight Simulator Navigation

FS Goof's

Airman's Information Manual

NOAA Metar Access

IFR Refresher Magazine

History of MSFS

Flightaware.com

Fly Better

Aviator90 videos

search pnForum latest posts Note: Registered users can subscribe to notifications about new posts Note: Registered users can subscribe to notifications about new posts

to previous topic Print topic

Start ::  Pilot's Lobby ::  Important Announcements/Welcome/Achievements ::  Changes in Termination Policies
Moderated by:

Bottom 

Changes in Termination Policies

Westcoast Posted: 11.01.2019, 19:26

Westcoast

registered: Jan. 2006
Posts: 982

Status: online
I'm sure that most of you have noticed that our roster tends to kind of "silt up" with inactive pilots, those whose names on the roster are next to a red bar.  This happens whenever a pilot goes 30 days without filing a PIREP.  It happens to everyone now and then; your computer crashes, your boss sends you to Tanzania on a business trip, your girlfriend throws you out of her apartment, etc.  We have had procedures for handling this since the early days of SPA (we were flying mainly biplanes in those days).  The onus falls on your Hub Manager to nag you about filing a PIREP , or applying for Leave status, applying for retirement (100% of your highest SPA salary, a great plan), etc. 

Why do we bother?  Well, our latest new pilot has a Pilot ID (PID) number of 675.  This means that 642 pilots have signed up since Bill Ditz, our most senior currently active pilot, signed up about 15 years ago.  There are currently only 60 names on our roster, and that includes 21 "Retired" pilots.  Imagine if our roster had an additional 582 names on it - all inactive members - it would be 10 pages long.  So, some maintenance work has to be done.  Nonetheless, sometimes there are as many inactive as active pilots on the roster and some of them haven't filed a PIREP in hundreds of days.  How does this happen?  Well, it turns out that Hub Managers would rather yank and bank than nag.  I know.  As the longest serving Hub Manager, I can tell you that I'd rather have a root canal than send out a sheaf of nag mails.  Nothing but solid negative fun.  So, Hub Managers put it off, and off, and off.

So, in an attempt to simplify our clumsy and time consuming process, we have made some changes.  You can read about the new rules under Organization<<Rules in the left hand menu on the home page.  In a nutshell, we have simplified the process and shortened the time lines.  If you don't file a PIREP for 30 days, your name will turn red on the roster and, a short time later, your Hub Manager will transfer you to formal "Inactive" status.  This will automatically trigger an email notifying you and SPA management that you status has changed.  The red bar and following automated email is your hint to get flying.  If you have problems getting a flight in, email your Hub Manager and explain the problem.  You may need to go on leave until the situation resolves, etc.  If another 30 days goes by without contact or a PIREP, expect an email from your Hub Manager explaining that you will be terminated in 7 days if he doesn't hear from you or see a PIREP.  That's it; you're not going to be warned again.  About ten days later expect to see an automated email informing you that you've been terminated and that your site access has been suspended.

New members who fail to file their first PIREP within 14 days will be sent a single email requesting response in 7 days, after which they will be terminated.

I'd be happy to answer any questions about the new policies.  Until then, keep the dirty side down.

Mike

Mike Daugherty
VP Operations
St. Paul Airlines


Westcoast
Top  Profile send PM
 
Oswald Posted: 12.01.2019, 12:06



registered: Oct. 2017
Posts: 52

Status: offline
last visit: 15.01.19
Dear Mike,

as far as I can say that is fair enough. Usually someone who looses interest should be polite enough to say good bye or to reply to an automated email. If for whatever reason someone is not able to fly for a longer period and communicates this to his hub manager, an individual solution with longer leave should be achieveable, I suppose.

I presume that a personal fate that might block all communication is a more or less rare situation. Reactivation of the former pilot status shouldn't be too difficult in such cases.

Oswald
Top  Profile send PM
 
SPA031 Posted: 16.01.2019, 15:47

SPA031

registered: Jan. 2006
Posts: 1131

Status: offline
last visit: 18.01.19
I think that a courtesy email or two might be considered before termination. I was inactive for a while due to illness.
Top  Profile send PM
 
Westcoast Posted: 16.01.2019, 17:02

Westcoast

registered: Jan. 2006
Posts: 982

Status: online
The new policy provides that at least two emails be sent to an overdue pilot before termination.  The first is sent automatically after he becomes 30 days overdue and notifies him that he has been moved o inactive status.  The second is sent 30 days later warning the pilot that he will be terminated in 7 days if he doesn't file a PIREP and/or contact his Hub Manager.  I think this is adequate for most pilots, many of whom never fly a single flight and most of whom fly a few times and then become inactive.  In the case of senior pilots who have flown a substantial number of hours for SPA, I think it's a good idea to send an additional personal email before the final, 7 day warning is sent

Westcoast
Top  Profile send PM
 
jer029 Posted: 17.01.2019, 08:43

jer029

registered: Nov. 2011
Posts: 863

Status: offline
last visit: 20.01.19
Robert,

Additionally, the HR person (currently me) receives the names from the hub managers after the second 30-day warning is issued.  I review the list - terminating those who never flew a flight while reaching out with another email to those who have put in hours of flight with us. For pilots like you who've flown many hours  (and done so much more wink), I would likely offer "Retirement" status - and would probably put you there anyway since you came off that status once already.

I like the personal aspects of our VA, where the "regulars" get used to seeing each other around the forum, on the active flight map, running their Econ2018 charter company, etc. and notice when all of a sudden someone "drops off the radar".  This inspires me to reach out before final termination to see if there's anything we might do to keep them an active part of our little community. 

Extending this type of courtesy to everyone who signs up and disappears without flying any flights - or perhaps only one or two flights, is impractical and undeserved considering that the management team has spent more time getting them registered, sending them emails, and terminating them than the entire time they've invested in signing up and flying here.

As a side note, I've made changes to the hourly pilot roster available from the pilots office - separating the Retired roster from the Active roster to improve monitoring of our Active pilots. 

In trying to stay true to the pledge on our main page, "You are not just a number here", we really do try to meet the needs of our active pilots and keep everyone satisfied, but this relationship requires some reciprocal effort by the pilots as well.  One flight every 30 days isn't much to ask for in return, and perhaps an initial email or response email regarding changes in their flight status.



edited by: jer029, Jan 17, 2019 - 09:04 AM

jer029
Top  Profile send PM Homepage
 
bill721 Posted: 20.01.2019, 20:54

bill721

registered: May. 2015
Posts: 76

Status: offline
last visit: 20.01.19
Sounds good.  You know you're getting old when you are the senior currently active pilot...:)  I'm just glad to still be flying with this great airlines.

Bill Ditz
PID 33
VATSIM Call Sign SPA302

Top  Profile send PM
 


Users online:
Westcoast

This list bases on the users active in the last 60 minutes


Powered by pnForum Version 2.6

Copyright 2000 - 2012 St. Paul Airlines

Web site powered by PostNuke ADODB database library PHP Language